Hi I'm Kristin 👋

Kristin Rader, product designer and researcher
Kristin Rader, product designer and researcher

I'm a Product Designer & Researcher with seven years of experience who turns ambiguity into products people actually use.

Mobile VOIP Dialer

0→1 · ADOPTION · MOBILE + WEB

Winning Back Users Who’d Already Given Up on the Product

Winning Back Users Who’d Already Given Up on the Product

The core tool existed, but nobody wanted to use it. It dropped calls, hid its own start button, and pushed users to pay for competitors instead. I led a design sprint to find out why they left and designed the version they’d choose. Active users went from 8 to 291 in 12 days.

MoveTo home-search app open to a property listing with a prominent Schedule a Tour button
MoveTo home-search app open to a property listing with a prominent Schedule a Tour button
Home search icon

MoveTo App Revamp

DISCOVERY · INFORMATION ARCHITECTURE · iOS + ANDROID

Making Buried Features Findable by Designing Around Intent

Making Buried Features Findable by Designing Around Intent

The app had what users needed, but they couldn’t find it. Instead of adding features, I rebuilt the hierarchy around what users were trying to do and cut the actions that competed for attention. Active users rose 368% and interaction events rose 874%.

Agent Dashboard Redesign

Agent Dashboard

Redesign

Agent dashboard icon
DASHBOARD UX · COGNITIVE LOAD · MOBILE

Designing for the Next Action, Not More Data

Designing for the Next Action, Not More Data

The dashboard showed plenty of information but buried the one task that mattered most. I found the highest-impact changes inside an existing product, explored four directions with AI tools, and let users pick the winner before any code was written.

Real Geeks agent app dashboard showing the day's follow-up tasks
MoveTo home-search app open to a property listing with a prominent Schedule a Tour button
Home search icon

Pilates Studio App

CONSUMER · WELLNESS · BOOKING FLOW

Designing a Booking App Members Would Choose Over Workarounds

Designing a Booking App Members Would Choose Over Workarounds

Members weren’t skipping the app because they didn’t want to book. The schedule was buried and guest passes were frustrating, so they booked on the website or Sweatpals instead. I’m redesigning the app around how members actually use the studio.

My favorite tools 🛠️

These are the tools I use everyday

Figma

UX/UI Design & Prototyping

FigJam

FigJam

User Feedback Documentation

User Feedback Documentation

Google Analytics

Google Analytics

Data & Metrics Analysis

Maze

Extensive Unmoderated Testing

Fullstory

Fullstory

Behavioral Data Hub

App Velocity

App Velocity

AI Simulated User Testing

Claude Design

Claude Design

AI Visual Design Canvas

Flowstep

Flowstep

AI Wireframing

Replit

Replit

Rapid Toolbuilding

Ways of working 💡

Skills that I use to create
innovative experiences

UX Design

I create intuitive solutions to complex user problems that meet business needs.

I create intuitive solutions to complex user problems that meet business needs.

UI Design

I bring a strong attention to detail when applying visual polish to my designs.

I bring a strong attention to detail when applying visual polish to my designs.

UX Research

I facilitate user research and usability testing, collect quick insights, and document key findings throughout an initiative.

I facilitate user research and usability testing, collect quick insights, and document key findings throughout an initiative.

Prototyping

I build prototypes to bring my work to life and clearly illustrate flows.

I build prototypes to bring my work to life and clearly illustrate flows.

Continuous Discovery

I continuously interview users to keep a pulse on their ongoing needs and overall satisfaction.

I continuously interview users to keep a pulse on their ongoing needs and overall satisfaction.

Journey Mapping

I use these to align teams, surface hidden friction, and frame design opportunities before a wireframe gets made.

I use these to align teams, surface hidden friction, and frame design opportunities before a wireframe gets made.

Hi, I'm Kristin! 👋

I'm a Product Designer and Researcher who turns ambiguity into products people actually use. I have seven years of turning research into measurable outcomes, across whatever domain the problem lives in. My work lives at the intersection of research rigor and interaction craft. I don't just identify problems, I design solutions that ship and drive measurable outcomes. I thrive in environments where discovery and delivery are treated as a continuous loop, not separate phases. I'm especially drawn to products that influence people's everyday wellbeing - health, lifestyle, and commerce experiences where good design genuinely changes how people feel!

Education & Credentials Cornell University: Certificate in UX Design & HCI, Harvard Business School: Certificate in Design Thinking & Innovation, Moravian College: B.A. in Graphic & Interactive Design

Kristin Rader, product designer and researcher

Education & Credentials 🎓

The thinking behind the design

Moravian College

Bachelor of Arts

Graphic & Interactive Design

Moravian College

Bachelor of Arts

Graphic & Interactive Design

Harvard Business School

Harvard Business School

Certificate Program

Design Thinking & Innovation

Cornell University

Cornell University

Certificate Program

UX Design & Human-Computer Interaction

DesignLab

DesignLab

Certificate Program

AI for UX Design

Kristin Rader interviewing users

The best products aren't designed- they're discovered. Research is how you find them.