Mobile VOIP Dialer
0→1 · ADOPTION · MOBILE + WEB
The core tool existed, but nobody wanted to use it. It dropped calls, hid its own start button, and pushed users to pay for competitors instead. I led a design sprint to find out why they left and designed the version they’d choose. Active users went from 8 to 291 in 12 days.





MoveTo App Revamp
DISCOVERY · INFORMATION ARCHITECTURE · iOS + ANDROID
The app had what users needed, but they couldn’t find it. Instead of adding features, I rebuilt the hierarchy around what users were trying to do and cut the actions that competed for attention. Active users rose 368% and interaction events rose 874%.
DASHBOARD UX · COGNITIVE LOAD · MOBILE
The dashboard showed plenty of information but buried the one task that mattered most. I found the highest-impact changes inside an existing product, explored four directions with AI tools, and let users pick the winner before any code was written.





Pilates Studio App
CONSUMER · WELLNESS · BOOKING FLOW
Members weren’t skipping the app because they didn’t want to book. The schedule was buried and guest passes were frustrating, so they booked on the website or Sweatpals instead. I’m redesigning the app around how members actually use the studio.
My favorite tools 🛠️
These are the tools I use everyday
Figma
UX/UI Design & Prototyping

FigJam

Google Analytics
Data & Metrics Analysis
Maze
Extensive Unmoderated Testing

Fullstory
Behavioral Data Hub

App Velocity
AI Simulated User Testing
Claude Design
AI Visual Design Canvas

Flowstep
AI Wireframing

Replit
Rapid Toolbuilding
Ways of working 💡
Skills that I use to create
innovative experiences
UX Design
UI Design
UX Research
Prototyping
Continuous Discovery
Journey Mapping
Hi, I'm Kristin! 👋
I'm a Product Designer and Researcher who turns ambiguity into products people actually use. I have seven years of turning research into measurable outcomes, across whatever domain the problem lives in. My work lives at the intersection of research rigor and interaction craft. I don't just identify problems, I design solutions that ship and drive measurable outcomes. I thrive in environments where discovery and delivery are treated as a continuous loop, not separate phases. I'm especially drawn to products that influence people's everyday wellbeing - health, lifestyle, and commerce experiences where good design genuinely changes how people feel!
Education & Credentials Cornell University: Certificate in UX Design & HCI, Harvard Business School: Certificate in Design Thinking & Innovation, Moravian College: B.A. in Graphic & Interactive Design

Education & Credentials 🎓
The thinking behind the design

Harvard Business School
Certificate Program
Design Thinking & Innovation

Cornell University
Certificate Program
UX Design & Human-Computer Interaction
DesignLab
Certificate Program
AI for UX Design


